SEMESTER-I
Basic Computer Services Concepts
Number System
Tools of the Trade
Safety
Environmental Concerns
Troubleshooting Techniques
Troubleshooting Resources
Software Troubleshooting
Hardware Troubleshooting
Printing Troubleshooting
Installation & using window
Windows 98 Installation
Windows Installation
Upgrading to Windows XP from
Windows 98
PC Bus Architectures
Peripheral Devices
Input & Output Devices
Other Devices
Introduction to Computer Operating System
Types of Software
Types of PC Operating System
Operating System Terms &
Concepts
Choosing an Operating System
Application Installation & Configuration
Application Basics
Installing Applications
Dealing with older
DOS/Windows
Applications Configuration
Windows Based Utilities
Installation and Upgradation
Dissembling the Computer
Installation and Upgrade
Re-assembling the Computer
Using the Microsoft Operating System CUI
The Windows interface
Using the command Prompt (MS-DOS)
Windows Configuration
Semester-II
Networking Fundamentals
What is a Networking
Network Media
Connectivity Devices
Expanding the Network
Repeaters and hubs, Switches
Routers
Gateways
Remote access connectivity
PSTN & ADSL
Sharing, Securing and Accessing File
and Folders Installing and Configuring
DNS
DHCP
Configuring Network Software
Microsoft Networking Basics
Installing Networking Hardware & Software
Configuring Windows to Share Files & Printers
Using Shared Resources
Network Protocols
OSI Model
Protocol Stacks
Data Transmissions
Active Directory
Managing user’s Computer
OU Group
Software Deploying on Windows
Examining the Network
Scope of Network
Network Topologies
Bus, Star, Ring, Mesh
Hybrid, Ethernet, Taken Ring
ATM, FDDI, Frame Relay
Examining TCP/IP
IP Addressing
Sub Netting
Super Netting
IP Routing
Networking and Interoperability
Creating and configuring
Network and Dial up
Connection Managing Server
Web site management (IIs)